Troubleshooting
Solutions to common issues
Most problems with Quickly fall into three groups: it was never invited where you expected it to be, an action is waiting on an approval nobody gave, or your own account in the connected tool cannot reach what you asked about.
Action Logs settles nearly all of them. Every request is recorded with the tool calls behind it, the outcome of each, and the verbatim error the external service returned. Reading the failed call is almost always faster than reproducing the problem.
Start with Common Issues for symptoms, and Integration Errors when the failure is clearly a connection or permission problem. If neither resolves it, Contact Support explains what to send so the first reply is useful.
One habit resolves problems faster than any of these pages: open the task in Action Logs before reproducing anything. Quickly records the tools it called, whether each succeeded, and the verbatim error the external service returned, which normally identifies the cause on sight rather than after a round of guessing.
If a problem turns out to be on our side rather than yours, the status page carries the current state of each component, and support can be reached at any point without working through these pages first.